Contact

One team. One inbox.

real humans, real replies — no ticket maze

Write to us

support@pixelcrafts.app

Open your mail app↗

Pick your door

Same inbox — the subject line just helps us route it faster.

General & account

Anything about using an app, your account, or a bug you found.

Billing & payments

Duplicate or unauthorised charges — include your order ID. Handled per the refund policy.

Privacy & data

Data requests and deletions — put “Privacy Request” in the subject.

Partnerships & press

Working together, writing about us, or early access asks.

How fast we reply

24hbilling & payments

48hgeneral queries

30ddata deletion, completed

Business days. Privacy requests are acknowledged within 48 hours and completed within 30 days. Prefer the phone? +91-9059992910, Monday–Friday 10:00–18:00 IST.

before you write…

Refunds, cancellations, and account deletion are usually answered fastest by the policy itself:

Registered address

Pixel Crafts

Kismatpur Road, Block B, Bandlaguda Jagir

Hyderabad, Telangana — 500086, India